Wild Things Warranty and Repair
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. Should any flaw appear due to defective materials or workmanship, Wild Things will replace or repair the product at no cost to you.
1272 West Main Road
Making a warranty claim
To make a warranty claim, please contact our warranty service department (firstname.lastname@example.org) with the information listed below. Our warranty department will provide you with a Return Authorization (RA) Number and shipping instructions. We recommend you send via a carrier who provides tracking, as we are not responsible for packages lost in transit. Wild Things will return your warranty item via ground shipping at no cost to you, though expedited shipping may incur additional fees.
Obtain a Return Authorization (RA) Number
In order to expedite service, please email the following information to email@example.com:
Contact Phone Number(s)
Type/model of warranty item
Size (if applicable)
Color of the warranty item
Age of the product in question
Description of the problem
You will receive a reply from us with your RA# (required for every warranty claim) and shipping instructions as soon as possible (usually within 1-2 business days).
Send it clean or it will come back
By law, garments sent in for repair must be clean. Please wash garments prior to shipping them to us. Dirty garments will be returned to you. Typical turnaround time for most repairs is four weeks from the time we receive your product, but may take longer during times of heavy volume.