Wild Things Warranty and Repair

We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. Should any flaw appear due to defective materials or workmanship, Wild Things will replace or repair the product at no cost to you.

Wild Things, LLC
1272 West Main Road
Green II- Suite 200
Middletown, RI 02842

Making a warranty claim

To make a warranty claim, please contact our warranty service department (sales@wildthingsgear.com) with the information listed below. Our warranty department will provide you with a Return Authorization (RA) Number and shipping instructions. We recommend you send via a carrier who provides tracking, as we are not responsible for packages lost in transit. Wild Things will return your warranty item via ground shipping at no cost to you, though expedited shipping may incur additional fees.

Obtain a Return Authorization (RA) Number

In order to expedite service, please email the following information to sales@wildthingsgear.com:

Contact Phone Number(s)
Return address
Type/model of warranty item
Size (if applicable)
Color of the warranty item
Age of the product in question
Description of the problem

You will receive a reply from us with your RA# (required for every warranty claim) and shipping instructions as soon as possible (usually within 1-2 business days).

Send it clean or it will come back

By law, garments sent in for repair must be clean. Please wash garments prior to shipping them to us. Dirty garments will be returned to you. Typical turnaround time for most repairs is four weeks from the time we receive your product, but may take longer during times of heavy volume.